Home  >  Support  >  Internet Viewing Help  >  At home  >  It did work ...but now it won't

If Internet Viewing seems to suddenly stop working, very often the question is: "what got changed recently?" For example, if any of these are replaced:

  • Router
  • Internet service provider
  • A/V devices connected to your Slingbox
  • TV programming provider

... you'll likely have to reconfigure your Slingbox with either:

  • Setup on (there's a link to the right); or
  • The Slingbox Setup Assistant (available within SlingPlayer 2.0 for Windows, or SlingPlayer for the Mac).

Doing that reconfigures your Slingbox for what's new/changed, and all should be well again.

Here's some more information to help you along.

General issues

Solving general problems with Internet Viewing - look here first

Having trouble with Internet Viewing? Let's see what we can do to help.

Slingbox audio issues: Basic troubleshooting

No audio coming from your Slingbox stream? Here are some basic troubleshooting steps to take.

Internet Viewing Picture Quality: Some common reasons for poor picture quality

Sometimes when you're watching your TV with your Slingbox, you wish that the picture quality could be better. What to do?

Troubleshooting choppy video in Watch on

If you're using Watch on and are having performance issues with video or audio playback, here are some things to take a look at.

Troubleshooting choppy video in SlingPlayer 2.0 for Windows

If you upgraded to SlingPlayer 2.0 for Windows and are having performance issues with video or audio playback, here are some things to take a look at.

What to do if your Slingbox connection drops

It's possible that under some circumstances, your computer's connection to your Slingbox could drop. The good news is that this is not likely to happen ... and the solution is often simply connecting again.

IR Blaster/Remote Control Troubleshooting for older Slingbox models

The IR Blaster lets your Slingbox control your A/V devices. But what if it's not working quite right with your Slingbox PRO-HD, Slingbox SOLO, or older Slingbox model? This article will help!

More specific issues

Some Internet security and personal firewall software may interfere with your Slingbox setup or SlingPlayer

When setting up your Slingbox using, your computer may have difficulty locating your Slingbox due to the potential impact of third-party Internet security, firewall software, or browser plug-ins.

Troubleshooting Slingbox networking problems when using a wireless bridge

Setting up a wireless bridge can be tricky, Slingbox or not. Here's some help!

SlingPlayer is telling me that I have a weak or no video signal but I have a good Internet connection.

If you see a message in SlingPlayer or the Slingbox Setup Assistant that says We're not detecting any video or Weak or no video signal it's not the end of the world. Here's what to do.

Watch on shows a blank program guide when viewing remotely

When using Watch on, the onscreen program guide may work fine when you're at home. But when you're away from home, the guide might appear "blank," with just a black screen.

Is the button for the remote control not working with SlingPlayer for iPhone/iPod touch?

Here's what's probably going on.

Click here to set up -- or reconfigure -- your Slingbox
Setup on
Go here to easily set up or make changes to your Slingbox!

Learn More
What's New

Product Support Pages
SlingPlayer Mobile

Follow Us on Twitter Follow Us on Facebook
© 2005-2013 Sling Media. All rights reserved.